Kodak “easyshare” won’t run right on limited accounts
Let me preface this by saying that the best protection we’ve found for XP based systems is that users do all recreational surfing and email reading from a limited user account, not an account with administrator rights. We try to set up our home based clients especially so that the kids are running as limited users. That has been over 99% effective in stopping virus and trojan attacks.
The other day we were working with a client who had purchased a new Kodak camera for her son. The computer running XP would not see the camera. We were getting a ‘device not recognized” error. I tried doing a repair install of Easyshare and then a complete reinstall. It still wouldnt’ recognize the camera.
I got a suspicion that maybe it just wouldn’t run on a non admin account. After a few minutes of searching I found a bunch of threads confirming that. Kodak’s advice to people is to “Just run as an administrator”.. Great, just because your software can’t run under a limited user account, just remove the best safety device ever. Here’s some similar thinking
- Put a real copper penny in under the fuse in your fusebox and you’ll never have blown fuses again (of course, your wiring in your walls will glow and burn your house down)
- If the relief valve on your water heater keeps popping, just pull it out and replace it with a solid plug (Just don’t be in the house when it swells up like that eddie murphy character and goes booooooooomm)
- If the smoke alarm keeps beeping, just remove the batteries (So that when there is a real fire you can roast to death)
I did come across a list of applications that require you to be an adminstrator to run but unfortunately I can’t find it again.
I absolutely refuse to compromise the security of client’s systems to run what is essentially a non essential piece of software. If Kodak thinks having a sytem with 11, 9 and 7 year old boys running as administrators is OK, then let them do that with their machines.
The work around was pretty simple. I had an 11 in 1 card reader in my laptop bag. I gave that to the client and showed the 11 yo who owned the camera how to download the pictures. He learned the whole process in about two minutes.
What concerns me is how many people out there are blindly following Kodak’s advice to “Just run as an administrator?”
It will be interesting to see if the situation improves under Vista or not.
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