Thoughts, information and reflections about technology

Workaround for Quickbooks 2010 backup files that crash on restore

Our Quickbooks 2010 data went haywire. Quickbooks was crashing when attempting to open our company file.

I restarted Windows 7 and the problem cleared up but it appeared that we had lost transactions. I tried the file doctor and a rebuild. the newer transactions still appeared to be missing.

I then tried to restore from a backup but that crashed.

Some people reported that they had luck restoring from a backup on another machine. The thought occurred that perhaps a restore would work if I logged on as another user on the same machine.

I am running Windows 7. I copied the quickbooks backups to the public documents folder. I then did a “Switch user” to another admin user. When I tried to restore the backups I was successful. The latest backup did not have the recent lost transactions but the prior backup did.

Then it was just a matter of setting up the restored file as the current company file.

Lessons

  1. Test your backups periodically.
  2. Backup daily and keep archival backups.
  3. If you have trouble restoring a backup, try doing it as another user.
  4. Upgrade to 2013 when I get a chance.

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